The Park Hyatt Beaver Creek Resort and Spa is a solid 4-star option for your mountain retreat. The location is ideal as it sits at the base of the mountain and hugs Beaver Creek Village. Many of the rooms face slope-side with small balconies attached for your viewing and fresh air breathing pleasure. Speaking of the views, when I stepped on the balcony, I was immediately impressed with the water recreation amenities. Below our room lay the pool area complete with a medium sized pool, five jacuzzis, and a multitude of recliners to lounge comfortably. Now, any one who has spent time in the mountains in the Summer knows that the air temperature is much cooler than its valley counterpart. To adjust for this discrepancy, the pool remains heated while it is open. I happened to test out how heated the pool in fact was, being a day in the mid-60’s, and became pleasantly surprised by the luke-warm water. The pool even featured a partitioned lane for lap swimming, in which I happily indulged.
Our room displayed a delightful decor of dark stained wooden doors, tan walls, and mix-match of chairs and ottomans. There were a few pieces of tasteful hotel quality artwork, and an oversized dresser with a standard flat screen t.v. on top. The previously mentioned balcony was the rooms greatest feature in my estimation. Now on to the not-so-hot side of things; the bed, my kingdom for a
proper bed. My wife immediately noticed upon entering the room that the bed appeared wavy. Which later on we confirmed as not having the firmness of a quality mattress. To complicate matter further the pillows were limp, my head sinking through them like a knife slices warm butter. I can put up with a variety of small nuances during my stay at any particular accommodation, but one non-negotiable remains, a good night’s rest. Unfortunately our bed at the Park Hyatt was unable to fulfill this requirement, thus leading me to lower its overall rating 1/2 of a star to 4 stars despite how it is presented as a 4 1/2 star at Expedia, and the likes. I will say to Hyatt’s credit that when I tweeted to their handle Hyatt Concierge regarding my dislike for the bed and pillows, they quickly responded apologizing for it and offering me an upgrade on my next stay at a Hyatt.
Other features worth noting at the Park Hyatt include a descent, yet pricey restaurant, a fitness center, which unfortunately I was not able to utilize due to my poor night’s sleep, game area, and fire pits where guests are treated to nightly s’mores and roasted marshmallows. This hotel definitely caters to families but thankfully children weren’t running around wild which so often occurs at family hotels. Finally, the customer service was excellent from the bell hops to the front desk attendants to the restaurant/bar staff. They were always pleasant and very accommodating. To wrap things up I would like to pose a question to you, the readers. Do you find that the caliber of mountain hotels are the same or different to those in city centers?