Cheyenne Mountain Resort-Colorado Springs

So my wife and I stretched out our Labor Day holiday over two weekends in order to find good value. We spent a night during the second weekend in Colorado Springs at the Cheyenne Mountain Resort. Honestly, I had booked the hotel rather quickly the night before and utilized Hotwire in order to do so. This of course meant that I didn’t choose this hotel specifically, but rather through a series of criteria such as star listing (4 stars), location, overall customer satisfaction (90%), and specific guest reviews. The price was excellent at around $90 I believe, and the guest reviews left me feeling confident it would be a good choice. After booking, when the name of the hotel was revealed to me, I immediately recognized it from researching possible stays for the previous New Years Eve festivities. That being the case, I definitely felt intrigued to know what this hotel resort was all about. 

We checked in around four or so, a little late for my taste, but which coincidentally coincided with the actual check-in time of the hotel. I don’t like how mountain hotels, or in this case foothill hotels, present such a late check-in time. I think it is a rip-off that we get considerably less than a full 24 hour stay. After checking in we had to get into our car again and drive to another part of the resort. The rooms are essentially positioned into mini-compounds providing a de facto barrier between the main hall/pool area and that of the Colorado Country Club immediately to the south. 

I found our room to have a nice layout and decor. It had a balcony with a cute patio table and chairs to enjoy the fresh air. However the view from there was less than stellar as our angle only provided a driveway underneath and a barren field across the way. The room itself displayed a floral motif with earthly tones that I found pleasing. Particularly nice were the curtains and bed headboards. Notice how I said “headboards”, that’s right you guessed it, the hotel expecting the Mrs. and I to share the room like a couple of college dorm mates. One of the casualties of booking through Hotwire I presume. What’s worse was the condition of the beds, suffering from what I call “weakitis.” The beds looked and felt wavier than the sea during high-tide. The night of sleep confirmed our fears, leaving my wife with a sore back in excess of a week. The rest of the accommodation was descent with a wet bar and mini-fridge next to the bathroom. The bathroom had separate areas for the sink and vanity, toilet, and shower, which is always a popular set-up for me.

The highlight of the amenities as far as I’m concerned was Sunday brunch. They provided so many wonderful options such as sea bass, prime rib, Oysters Rockefeller and so on. The desserts were absolutely delightful and all you can drink mimosas added a nice touch. Be prepared to shell out a little coin for the buffet, with each person costing $30 to partake. We didn’t have to eat for the rest of the day so consider that as well. The pool area was quaint but heavily invaded by kids. Actually all the common areas were invaded as such causing the wife and I irritation when we were enjoying drinks and dinner in the bar and adjoining patio all the while witnessing kids running and screaming around us. I just don’t understand how the hotel lets that happen, let alone parents!

All in all  I would concede 4 stars for the Cheyenne Mountain Resort had it not been for weak beds, children allowed in the bar area in the evening, and a general vibe of unhappiness portrayed by many of the clientele. If the hotel can improve in those areas I have no qualms about rating it 4 stars, however being in its current state I would more likely rate it at 3 stars. The guests of the resort did have access to the adjacent country club for golf, tennis, and aquatic sports, which I must admit I only took advantage of its fitness center. So had I used more of those facilities my view perhaps would have changed, bumping it up to 3 1/2 stars. Regardless one non-negotiable remains, a 4 star establishment must furnish comfortably firm bedding!

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Park Hyatt Beaver Creek Resort and Spa


The Park Hyatt Beaver Creek Resort and Spa is a solid 4-star option for your mountain retreat. The location is ideal as it sits at the base of the mountain and hugs Beaver Creek Village. Many of the rooms face slope-side with small balconies attached  for your viewing and fresh air breathing pleasure. Speaking of the views, when I stepped on the balcony, I was immediately impressed with the water recreation amenities. Below our room lay the pool area complete with a medium sized pool, five jacuzzis, and a multitude of recliners to lounge comfortably. Now, any one who has spent time in the mountains in the Summer knows that the air temperature is much cooler than its valley counterpart. To adjust for this discrepancy, the pool remains heated while it is open. I happened to test out how heated the pool in fact was, being a day in the mid-60’s, and became pleasantly surprised by the luke-warm water. The pool  even featured a partitioned lane for lap swimming, in which I happily indulged.

Our room displayed a delightful decor of dark stained wooden doors, tan walls, and mix-match of chairs and ottomans. There were a few pieces of tasteful hotel quality artwork, and an oversized dresser with a standard flat screen t.v. on top. The previously mentioned balcony was the rooms greatest feature in my estimation. Now on to the not-so-hot side of things; the bed, my kingdom for a

Notice the “waviness” of the mattress.

 proper bed. My wife immediately noticed upon entering the room that the bed appeared wavy. Which later on we confirmed as not having the firmness of a quality mattress. To complicate matter further the pillows were limp, my head sinking through them like a knife slices warm butter. I can put up with a variety of small nuances during my stay at any particular accommodation, but one non-negotiable remains, a good night’s rest. Unfortunately our bed at the Park Hyatt was unable to fulfill this requirement, thus leading me to lower its overall rating 1/2 of a star to 4 stars despite how it is presented as a 4 1/2 star at Expedia, and the likes. I will say to Hyatt’s credit that when I tweeted to their handle Hyatt Concierge regarding my dislike for the bed and pillows, they quickly responded apologizing for it and offering me an upgrade on my next stay at a Hyatt.

Other features worth noting at the Park Hyatt include a descent, yet pricey restaurant, a fitness center, which unfortunately I was not able to utilize due to my poor night’s sleep, game area, and fire pits where guests are treated to nightly s’mores and roasted marshmallows. This hotel definitely caters to families but thankfully children weren’t running around wild which so often occurs at family hotels. Finally, the customer service was excellent from the bell hops to the front desk attendants to the restaurant/bar staff. They were always pleasant and very accommodating. To wrap things up I would like to pose a question to you, the readers. Do you find that the caliber of mountain hotels are the same or different to those in city centers?